Introduction:

Purpose:

“At CLA Africa, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the data you provide to us, in compliance with applicable laws, including GDPR, CCPA, and others.”

Scope:

“This policy applies to all users of our website, mobile app, and services, regardless of their location.”

Key Sections:

What Data We Collect:
- Personal Information: Name, email, phone number, address, educational history.
- Non-Personal Information: IP addresses, browser types, cookies, and usage data.
How We Collect Data:
- Through forms (e.g., contact forms, registration).
- Automated technologies (e.g., cookies).
- Third-party integrations (e.g., analytics tools).
How We Use Your Data:
- To provide services, including application assistance and mentorship programs.
- To improve our website and user experience.
- For marketing communications (with opt-in consent).
- To comply with legal obligations.
Who We Share Data With:
- Partner universities and scholarship providers (with explicit consent).
- Service providers (e.g., payment processors).
- Law enforcement (if required by law).
- Commitment: “We never sell your data to third parties.”
Data Retention:
- Duration: “We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.”
Your Rights (aligned with GDPR/CCPA):
- Access: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your data.
- Opt-Out: Unsubscribe from marketing communications.
Security Measures:
- Encryption for sensitive data.
- Regular vulnerability assessments.
International Users:
- GDPR Compliance: “We process personal data in accordance with the EU General Data Protection Regulation.”
Contact Information:
- “For questions about this policy, contact us at privacy@claafrica.com.”

Licensing

Introduction:

Purpose:

“This section explains the terms under which you may access and use our platform, materials, and content. It also outlines intellectual property rights and permissions.”

Key Sections:

Ownership of Content:
- “You are granted a non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes.”
Restrictions:
- No modification, copying, or distribution of our content without prior written consent.
- No reverse engineering or unauthorized use of our software tools.
Third-Party Content:
- “Some materials may include content licensed from third parties. Their use is governed by respective agreements.”
Revocation of License:
- “We reserve the right to revoke your access and license if you breach any terms or engage in unlawful activities.”
Trademarks and Logos:
- “CLA Africa’s name, logo, and trademarks are protected under applicable laws. Any unauthorized use is prohibited.”
Legal Disputes:
- Jurisdiction: “Any disputes related to licensing will be resolved under the laws of [applicable jurisdiction].”

Terms

Introduction:

Purpose:

“These Terms of Service (‘Terms’) govern your access to and use of CLA Africa’s website, mobile app, and services. By accessing our platform, you agree to comply with these Terms.”

Key Sections:

User Eligibility:
- “By using our platform, you confirm that you are at least 18 years old or have parental consent if under 18.”
User Obligations:
- Provide accurate and complete information during registration.
- Use the platform only for lawful purposes.
- Avoid uploading malicious or harmful content.
Service Availability:
- “We strive to ensure uninterrupted access to our platform but do not guarantee 100% uptime due to maintenance or technical issues.”
Prohibited Activities:
- Hacking or unauthorized access
- Impersonating another person or entity
- Misusing content for commercial gain
Payment and Refunds:
- “All payments for services are final. Refunds are provided only in cases of technical issues preventing service delivery.”
Limitation of Liability:
- “CLA Africa is not responsible for errors in university admissions, delays, or other outcomes resulting from user-provided data.”
- “Our liability is limited to the amount you paid for our services.”
Changes to Terms:
- “We reserve the right to update these Terms at any time. Continued use of our platform constitutes acceptance of the updated Terms.”
Termination:
- “We may terminate your access to the platform for breach of these Terms.”
Dispute Resolution:
- Governing Law: “These Terms are governed by the laws of [jurisdiction].”
- Arbitration Clause: “All disputes will be resolved through arbitration rather than court proceedings.”
Contact Information:
- “For questions about these Terms, contact us at legal@claafrica.com.”